Supplying Factory Consumables Worldwide Since 1960
Industrial Consumable Supply - Intelligent Inventory Solutions - System Integrations
Industrial Consumable Supply - Intelligent Inventory Solutions - System Integrations
Our customer web portal is the very essence of controlled ad hoc and tail end management. Designed around control, visibility and trust, each unique portal is shaped around the individual customer, with custom graphics and livery, tailored categories and product access, configurable approval layers and digital routes for both standard buying and more complex supply enquiries.
Every customer environment is different. That is why our portal can be structured with tailored visualisations expressing a trusted partnership, customer-specific product sets and category structures that reflect the reality of the organisation using them, not a free for all. The result is a digital environment that feels relevant, familiar and trustworthy while bringing control to the procurement process.
Product visibility can be controlled right down to item level, meaning any product can be switched on or off depending on the customer, user group or purchasing policy. Alongside a broad set of standard categories, we can create customer specific categories so the entire portal feels purpose-built for the organisation using it.
The portals tailored model is especially valuable where the wrong purchase could create operational or safety risk. By controlling categories and visible products, customers can guide users toward the correct items for PPE, chemicals, fall arrest equipment, lifting equipment and other critical product groups ensuring your teams can only source products pre-approved by the procurement team.
With our inhouse development team, we can integrate our portal into the customers eco-system. Already integrated into SAP Ariba and Medius as a punchout catalogue, technical integrations can happen quickly and smoothly with our expert team.
Many enquiries are totally unique and this is where our solutions really shine. If a product isn't listed within our portal, raise an enquiry through the Can't Find What You're Looking For? option found on every page, linking it to your account. Our knowledgable team will have a quotation back to you within hours. Any quoted items can then be purchase through the portals structured ordering flow with one button press, allowing you to progress from quotation to order through a familiar checkout journey.
For customers who need stronger governance, the portal can support configurable approval limits at checkout, with up to four layers of approval depending on order value. This helps balance ease of ordering with the control required in larger or more policy-driven organisations.
The power of the FP portal is not just that it enables ordering. It gives customers a tailored digital route to buy the right products, through the right controls, in a way that reflects how their business actually operates
Bespoke categories, product visibility, customer-specific structure and relevant visualisation all help reinforce that this is a live partnership tool, not a generic external shopping site.
From visible product control to approval routing, the portal supports disciplined procurement without stripping away usability. That balance is where real adoption comes from.
With our in-house development capability, the portal evolves around customers, often adding bespoke features to extend the functionality for your specific use case.
Talk to FP about practical solutions built around your site, your people and your processes.
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