We love Martin
Alan
Aerospace Manufacturer
We regularly ask our customers how we're performing across account support, responsiveness, delivery and overall service. Below is a selection of genuine feedback received directly from the businesses we support.
We love Martin
Great service levels and commitment to our account.
Generally good support. If there are issues, they are resolved quickly and professionally. Communication is good, and there are no real issues that cannot or have not been resolved.
Friendly staff, always willing to help. Great service.
Simon is very helpful and goes above and beyond.
Very grateful for the support. Simon is a great asset to FP Group.
FP Group are one of my best suppliers. They have great communication and do their utmost when sorting ad-hoc requests for me.
Brendon provides a good level of support, attends site as requested and is responsive to emails and queries. He understands our business and integrates well with the relevant stakeholders.
A very helpful service that supports our business effectively.
Great work by Simon and the rest of the team.
Brendon is always helpful and chatty. Can't knock the service.
Excellent service all round.
You build a good relationship with the staff; they understand your needs, unlike larger companies. The team are very helpful, they listen and go above and beyond when the pressure is on.
Keep doing what you're doing.
Simon is always quick to respond to queries. He is knowledgeable and often offers alternative products if FP do not have the particular item I'm looking for.
I would recommend FP Group due to their strong customer service, reliability and professionalism. They are a dependable partner who consistently meets expectations.
The sales and support team always respond within 24 hours, usually much faster, for all requests.
Excellent. Quotes are provided exceptionally fast.
Josh is excellent with any issues, always solving problems promptly.
From start to finish, very good and very helpful.
Good service, easy and effective. Nice not to have to worry about ordering consumables.
Josh is a credit to your company, always willing to help and gets things done.
Josh is a credit to your company and represents FP to a high standard.
Many thanks for your help and support. It makes my job a lot easier.
Great service overall.
Always meets expectations, helpful with resolving facility and material issues, and cost effective.
Simon is always very helpful and knowledgeable, sorts issues out quickly and always comes up with a solution.
Simon is always available to help with our queries, quotes, identifying items and cost reductions. He is extremely knowledgeable, very helpful and always goes the extra mile for us.
Talk to our team about your consumables, inventory management, vendor managed inventory or tail-end procurement requirements.
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